Confused on which one to go for - SaaS version or On-premises version ? here are some check points you can evaluate, which can help you to decide.
Choose SaaS CRM..
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If you want to test the waters without much initial investment.
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When the IT resources in your organization for this CRM adoption is very less , which is crucial in successfully implementing CRM in the long run
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If you are not sure on the fool proof CRM strategy you are planning adopt in the initial stage. And you need a departmental solution right away.
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When you are under pressure on speeding up the implementation process of the proposed CRM
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Lack of disaster recovery plan for CRM so keeping it on someone else's locations seems smart.
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No or very Little offline capability is needed.
Choose On-Premise CRM
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When your requirements are not matching with any of the readymade CRMs available and you require fine tuning to a great extent.
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When you need your data to be integrated with other softwares you own internally
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You want to align CRM software with your existing Enterprise Resource Planning (ERP) software system and the on-premise product is different or superior.
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When there is an organizational policy that, you have to host your data inside your own network.
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Heavy offline capability is required.
Do share your views -
image curtesy - http://www.bulgerpartners.com/3-arguments-against-enterprise-saas-that-fall-flat/
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